Thunderbolt Technologies provides a full range of professional IT&T services for our customers. Our work can be broken down into four categories: Computer Installations and Repairs System Security Emergency Computer Breakdowns System Upgrades You can read more about each one below.

Computer Installations and Repairs We provide a full computer repair service and specialise in on-site repair work. We respond quickly and usually have your system back in working order either the same day or the next day. Common problems we can quickly solve for you include: Slow Performance Operating System Failure Internet Connections Illegal Operations Errors Hardware Failure Hardware Conflicts Freeze Ups System Won't Shut Down Memory Problems Printing Problems Virus Problems We also carry out hardware and software installations; virus removal and prevention; and network maintenance (eg: adding extra workstations to existing networks). In addition, we also offer regular maintenance plans where we visit your premises on a regular basis; audit all your machines; and correct any defects we discover. This service prevents problems occurring in the first place.   System Security We provide a full range of system security services for our customers to ensure that their computers operate smoothly and that they're insured against IT disasters. These include:   Software upgrades - if you use Microsoft Windows software the flow of security updates seems never-ending. We ensure that our clients' systems are fully protected with the latest security patches.   Virus Protection - you only need to have your office systems wiped out once by a virus to realise you can't afford to have it happen again. We ensure our clients' systems have the best anti-virus protection available.    Off-Site Backup Services - we can create regular back-ups of your files to prevent data loss. These backups are then removed to a secure offsite location for you, ensuring you have full disaster recovery capabilities if a fire, flood or even a hard-disk meltdown should ever happen.   System Ghosting - we can take exact copies of perfectly-working machines so that these can be fully restored in minutes if they later need to be.   Firewall Solutions - if you use broadband and/or connect your office systems to the Internet, you'll need a firewall to ensure that your systems can't be hacked by outsiders. We can advise you about this and set up a firewall for you.   Emergency Computer Breakdowns Our major specialty! If your computer or network falls over, we'll come to your premises and repair it for you. You can either use our: Next Day Service  - where we'll visit your business the next working day, or our 4 Hour Response Service - where we'll visit your premises within 4 hours or less, depending on where you're located and where our repair staff are at the time. You can find out our fees for these services further below.   System Upgrades When you need to upgrade your existing systems (or add or upgrade an Internet connection), we provide a professional and impartial advisory service. In a one-to-one consultation, we assess what your real needs are and then provide a list of the equipment you'll need along with an assessment of what the fair price for those things is going to be. We're also happy to carry out installation and upgrade work for you - and to help minimise staff disruption, to do this work after hours or on weekends.